Terms of use and sale

Last updated: November 4, 2026

This translation is provided for information only. In the event of a discrepancy, the French version prevails.

Service for professionals only. Search Intent Explorer is intended exclusively for professional use. Consumers, as defined by the introductory article of the French Consumer Code, may not create an account or subscribe.

1. Publisher and host

Publisher: SEMWEE, simplified joint-stock company with a sole shareholder (société par actions simplifiée à associé unique), share capital of 10,000.00 euros
Registered office: 15 rue des Halles, 75001 Paris, France
Registration: 899 693 089 R.C.S. Paris
EU VAT number: FR56 899 693 089
Publication director: Anthony CONTAT, President
Contact: support [at] searchintentexplorer.com
Host: OVH SAS, 2 rue Kellermann, 59100 Roubaix, France - www.ovhcloud.com

2. Purpose, customers and acceptance

These terms govern the use of Search Intent Explorer ("SIE", "the service"), available at www.searchintentexplorer.com, and the sale of subscriptions and credits.

The service is reserved for professionals: any natural or legal person using it for purposes within their commercial, industrial, craft, liberal or agricultural activity, including sole traders, self-employed workers, freelancers and consultants. Using a personal e-mail address is not an obstacle.

When creating the account, then before any first purchase, the user declares that they are acting within their professional activity and accepts these terms. This declaration is recorded with the date and the version of the accepted terms.
Before any payment, the user provides their company details (company name, address, SIREN number for France, VAT number in the European Union), which are checked against public registers.
An inaccurate declaration entitles SEMWEE to suspend or close the account. Amounts already paid remain due to SEMWEE, unless the law provides otherwise.

Using the service, with or without an account, implies acceptance of these terms. The trial without an account is also reserved for professional use.

3. Description of the service

SIE generates the search intents that a model of entities, properties and values can cover, checks which of them are actually typed in search engines, and can enrich them (search volumes, rankings, AI Overviews). The service evolves regularly: features may be added, changed or removed, without reducing credits already acquired.

4. Account

The service can be tried without an account, with free credits and limited features: a single project, a session tied to the browser used, a project deleted after 30 days without being opened, and no credit purchase, subscription or gift code before registering.
An account is created with an e-mail address confirmed by a code, or with "Continue with Google". A Google account can only be linked to an existing account after your identity has been verified.
You provide accurate information and you are responsible for keeping your login credentials confidential and for any activity carried out from your account.
Notify us without delay at support [at] searchintentexplorer.com if you suspect unauthorized access.

5. Credits

Some operations (checks, search volumes, rankings) consume credits. Their cost is shown in the application before they start. An answer already available in the cache is free.
For checks, credits are consumed in this order: carried-over credits (oldest first), subscription credits of the period, credits from gift codes, other free credits, then Boost credits. Search volumes, Google analyses and AI functions consume only the subscription credits of the period, within a monthly budget that does not carry over.
Gift codes may offer credits to registered accounts, under the conditions stated with the code (number of uses, last day of use); each account can use a given code only once. Credits from gift codes are for checks only (neither search volumes nor rankings).
Free credits, offered credits (gift codes included) and credits bought with Boost have no expiry date while the account exists. They are lost when the account is deleted, at your request or after 3 years without signing in, as set out in the privacy policy (section 5).
Credits have no monetary value: they cannot be refunded, transferred or converted.

6. Subscriptions and Boost

A subscription grants each month a number of credits defined by the plan. It is paid in advance, monthly or yearly, and renews automatically at each due date.
Subscription credits are granted each month, including for a yearly subscription. Starter and Growth plans: unused subscription credits expire at the monthly renewal, with no carry-over.
Pro and Agency plans: the unused leftover of a period remains usable during the next monthly period, for popularity checks only, then expires; a leftover already carried over is never carried over a second time. When the subscription ends, subscription credits (of the period and carried over) expire.
Upgrading to a higher plan: immediate effect, price difference charged pro rata for the remaining period, credit difference added immediately. Downgrading to a lower plan or from yearly to monthly: effective at the end of the current period.
Founder offer: the first 100 paying customers receive a 25% bonus on their monthly subscription credits, as long as their subscription stays active and paid up. The bonus is kept when upgrading to a higher plan; it is lost when downgrading or cancelling, and is not restored on reactivation. It does not apply to Boost or gift codes.
Automatic rule generation with AI is reserved for the Pro and Agency plans, within its own monthly budget that does not carry over.
Boost, reserved for active, paid-up subscribers, lets you buy additional credits at any time (5,000 credits per euro excluding VAT, from EUR 25 to EUR 500 excluding VAT per purchase, with no limit on the number of purchases). These credits are used for popularity checks only and remain usable after the subscription ends.
You can cancel your subscription at any time from your billing area. Cancellation takes effect at the end of the current period; until then you keep access to your plan.

7. Prices, invoicing and payment

Prices are shown in euros excluding taxes. The applicable prices are those displayed at the time of the order.
VAT depends on the customer's country and status:
- customer established in France: French VAT at the current rate;
- customer established in another member state of the European Union and registered for VAT: invoiced excluding taxes, VAT due by the customer (reverse charge, article 196 of Directive 2006/112/EC);
- customer established outside the European Union: French VAT not applicable (article 259-1 of the French General Tax Code); any local taxes are borne by the customer.
Payment is made online through Stripe, at the time of the order and then at each subscription due date. An invoice is issued and sent by e-mail for each payment; it remains available in the billing area.
If a payment fails, Stripe makes new attempts; meanwhile, paid services (search volumes, Google analyses, AI, market comparison, Boost) are suspended and the founder bonus is restored once the payment is settled. If the situation is not settled, the subscription is suspended and then cancelled.
Any amount not paid when due automatically bears interest at the rate applied by the European Central Bank to its most recent refinancing operation, plus 10 points, as well as a fixed recovery fee of 40 euros (articles L441-10 and D441-5 of the French Commercial Code).

8. No right of withdrawal and refunds

As the service is reserved for professionals, the right of withdrawal provided for by the French Consumer Code does not apply. Amounts paid are not refundable, in whole or in part, in particular in the event of cancellation during a period or of unused credits, except in the case of a billing error on our part or where the law provides otherwise.

9. Permitted use

You agree not to:

circumvent the limits of the service (credits, quotas, caps), in particular by multiplying sessions or accounts;
automate access to the service beyond the features provided, or disrupt its operation or security;
import unlawful content or content for which you do not hold the rights;
resell the service or make it available to third parties without our written consent.

In the event of a breach, we may suspend or close the account concerned, after notice except in an emergency or a serious breach.

10. Your content and your results

You remain the owner of the data you enter or import. You authorize us to process it solely to provide the service. The results generated belong to you and you can export them.

Our team only accesses your projects to provide the service. A SEMWEE administrator can look at one, read only, only after the authorization you give in the application (project, duration, reason); every access is logged and visible to you (see the privacy policy).

The software, interface, trademarks and documentation of SIE remain the property of SEMWEE.

Inactive projects are archived and then deleted according to the rules described in the privacy policy (section 5), with advance e-mail notices. We recommend that you export your projects regularly.

11. Data from third-party sources

Checks and enrichments rely on external sources (Google search suggestions, DataForSEO). This data is provided as is: it may vary over time, by country and by language, and is not guaranteed to be accurate or complete. It is a decision-making aid and does not replace your own analysis.

12. Availability and liability

We make our best efforts to keep the service available and reliable (obligation of means), without guaranteeing that it will be uninterrupted, in particular during maintenance.
Our liability is limited to direct and foreseeable damage. It is capped at the amounts you paid us during the 12 months preceding the event giving rise to it. Indirect damage, such as loss of revenue, customers or data not exported, is excluded.
These limitations do not apply in the event of gross negligence or willful misconduct.

13. Personal data

The processing of personal data is described in the privacy policy.

14. Term and end of use

The contract is concluded for the duration of your use of the service. You can stop using it and request the deletion of your account at any time at support [at] searchintentexplorer.com. Remember to cancel any subscription beforehand. Unused credits are not refunded.

15. Changes to the terms

We may change these terms. The date of the last update appears at the top of the page. In the event of a significant change, we will inform you by e-mail or in the application at least 30 days before it takes effect; you may cancel your subscription before that date. The terms applicable to a purchase are those in force at the time of the order.

16. Governing law and disputes

These terms are governed by French law. In the event of a dispute, the parties first seek an amicable solution.

Disputes between merchants: failing an amicable agreement, jurisdiction is granted to the Paris Economic Activities Court (Tribunal des activités économiques de Paris, formerly the Paris Commercial Court), 1 quai de Corse, 75004 Paris, including in the case of multiple defendants or third-party claims, within the limits set by article 48 of the French Code of Civil Procedure.
Other professional customers (liberal professions, non-merchant entrepreneurs, associations): the competent court is determined according to the ordinary rules of the French Code of Civil Procedure.